Support

• Questions about Tangent's settings, sections and presets.
• Fixes for bugs in the theme's own code.
• Customizations, app integrations and help with updates are not included in the price of the theme.
• Before you edit theme code, duplicate the theme. For custom work, we recommend hiring a Shopify Partner.

Email [email protected]. Include:

1. Your store's .myshopify.com address.
2. The theme version (Online Store → Themes, shown under the theme name).
3. What you expected to happen, and what happened instead.
4. Screenshots or a short screen recording, and the page URL.

Why don't I see the sticky add-to-cart bar?#

It appears once the main Add to cart button scrolls out of view.

The style quiz shows no products.#

Check that products carry the exact tags in your answers. Tags are matched by their handle, so "Going out" becomes going-out.

How do I translate the theme's text?#

Use Online Store → Themes → … → Edit default theme content, or Shopify's Translate & Adapt app.

Where are wishlists and reviews?#

They need an app. Tangent shows review stars from Shopify's standard reviews.rating metafield, which review apps fill in.

Why isn't the press strip or the testimonials section showing?#

Both stay hidden on your store until you add a real logo or a real quote. In the theme editor you see dashed slots where content is missing.